Teachfloor StudioTeachfloor Studio

Terms of Service

Teachfloor Studio · Last updated: November 6, 2026

These Terms of Service (the “Terms”) govern your access to and use of Teachfloor Studio, available at studio.teachfloor.com, together with its tools, APIs, MCP server, integrations, SCORM packages and related services (the “Service”). The Service is owned and operated by Powerbox, Inc., a Delaware corporation (“Powerbox”, “we”, “us” or “our”).

Teachfloor Studio is a separate product from the Teachfloor learning platform. These Terms apply only to Teachfloor Studio. Your use of the Teachfloor platform is governed by its own terms.

By creating an account, checking the box at sign-up, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. These Terms contain a binding arbitration clause and a class action waiver (Section 18).

1. Eligibility and accounts

You must be at least 18 years old to use the Service. If you use the Service on behalf of a company or other organization, you represent that you have the authority to bind it to these Terms, and “you” refers to that organization.

You must give us accurate information and keep it up to date. You are responsible for everything that happens under your account, including activity through your sign-in links, API keys and connected applications. Keep them confidential and tell us at once at support@teachfloor.com if you suspect unauthorized use. You may not create multiple accounts to obtain free credits, trials or other benefits.

Emails from us. By creating an account, you agree that we may send you emails about the Service, such as sign-in links, notifications, billing and changes to these Terms. We may also add your email address to our mailing lists and send you news, tips and offers about Teachfloor Studio and other Powerbox products, through our email providers. You can unsubscribe from these marketing emails at any time with the link in each email or by writing to support@teachfloor.com. Unsubscribing does not affect your account or your use of the Service; we will still send you emails that are needed to use it.

2. The Service

The Service provides AI-assisted tools for creating, converting, translating and publishing learning content, such as SCORM conversion, quiz generation, role-play scenarios, voice calls, video, avatar and lip-sync tools, translators and a course builder. We may add, change, limit, suspend or remove any feature, tool, plan, price, integration or AI provider at any time, with or without notice. Features labeled as beta, preview or experimental are provided as they are and may change or end at any time.

We may set and change usage limits, rate limits and fair-use rules. We do not guarantee that the Service will be available at any particular time or that it will be uninterrupted, secure or error-free.

3. AI-generated content

The Service uses artificial intelligence, including models and services from third-party providers, to generate, transform, translate, transcribe, voice and evaluate content (“AI Output”). You understand and agree that:

  • AI Output may be inaccurate, incomplete, biased, offensive or inappropriate. It may contain factual errors, wrong answers in quizzes, mistranslations, mispronunciations, invented content (“hallucinations”), transcription errors or unexpected behavior in conversations, voice calls and avatars.
  • AI Output may not be unique. Other users may receive the same or similar output, and you may not claim exclusive rights over output that is not unique to you.
  • You are solely responsible for reviewing, editing and approving all AI Output before you publish it, distribute it to learners or rely on it in any way. You decide whether AI Output is suitable for your purpose.
  • AI Output is not professional advice. It must not be relied on as legal, medical, financial, safety, compliance, HR or other professional advice, and it must not be used as the sole basis for decisions that affect people's rights, employment, certification, health or safety.
  • Scores, grades, feedback and evaluations produced by AI (for example in scenarios, voice calls, tone analysis or quizzes) are automated estimates. They may be wrong and are not a substitute for human judgment. You are responsible for how you use them with your learners.
  • Generated voices, avatars and lip-synced videos are synthetic. You must not present them as real recordings of a real person, and you must have all consents required to use any person's image, voice or likeness.
  • We do not guarantee the quality, accuracy, legality, originality or fitness for any purpose of AI Output, and we are not liable for any loss or claim arising from AI Output or from your use of it.

Third-party AI providers process content under their own terms and policies. We may change the providers or models we use at any time.

4. Your content

“Customer Content” means the files, text, media, voices, images and other materials you upload or submit to the Service, the AI Output generated for you, and the data collected from your learners through packages you publish. As between you and us, you own your Customer Content.

You grant Powerbox a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, modify, translate and display Customer Content, and to share it with our service providers (including AI providers), as needed to provide, secure, support and improve the Service. We do not use Customer Content to train our own AI models.

You represent and warrant that:

  • you own or have all rights, licenses and consents needed to upload Customer Content and to let us process it as described in these Terms;
  • Customer Content and its use with the Service do not infringe anyone's rights or violate any law;
  • you have given your learners and any other people whose data, voice or image is in Customer Content all notices and obtained all consents required by law, including for recording and analyzing voice calls.

Unless we agree otherwise in writing, you may not submit government identification numbers, payment card numbers, financial account information, health information, biometric data used to identify a person, or personal data of children under 16. We may remove or disable any Customer Content at any time if we believe it is needed to operate or secure the Service, to enforce these Terms or to comply with the law.

We may collect and use aggregated or de-identified data about the use of the Service, which is not Customer Content, for any lawful purpose. If you send us feedback or suggestions, we may use them without any obligation to you.

5. Acceptable use

You agree not to, and not to let anyone else:

  • use the Service in violation of any law or of anyone's rights, including intellectual property, privacy and publicity rights;
  • create or share content that is unlawful, fraudulent, defamatory, harassing, hateful, obscene, violent, sexually explicit, or that exploits or harms minors;
  • create deceptive deepfakes, impersonate any person or organization, or use another person's voice, image or likeness without their consent;
  • use the Service to generate spam, malware or disinformation, or to develop a product that competes with the Service;
  • access the Service by scraping, bots or other automated means, except through the API and MCP server we provide and within their limits;
  • copy, modify, reverse engineer, decompile or try to extract the source code, prompts or models of the Service;
  • circumvent usage limits, credit checks, license checks or security measures, or resell the Service without our written permission;
  • interfere with or overload the Service or its infrastructure, or access accounts or data that are not yours.

You must also comply with the usage policies of the AI providers we use, as they apply to the content you submit.

6. Fees, credits and subscriptions

Some parts of the Service are paid, through subscriptions, credits or both, at the prices shown in the Service at the time of purchase. Payments are processed by Stripe. You authorize us and our payment processor to charge your payment method for all fees when due.

  • Subscriptions are billed in advance at the start of each billing period and renew automatically for the same period until cancelled.
  • Credits have no cash value, are not transferable and cannot be exchanged for money. Free or bonus credits may be changed or withdrawn at any time.
  • Credits included in a subscription are granted for each monthly period and reset at the start of the next one. Unused subscription credits do not accumulate, do not roll over to the next month and are lost when the period ends or the subscription ends.
  • Credits purchased separately (credit packs bought outside a subscription) are valid for two (2) years from the date of your most recent credit purchase; each new purchase extends the validity of all your purchased credits. Credits not used within that time expire automatically, without refund or compensation. Credits held on October 16, 2026 are valid until October 16, 2028.
  • Price changes. We may change our prices at any time. Changes to a subscription price apply from your next billing period.
  • Taxes. Fees do not include taxes. You are responsible for all applicable taxes, except taxes on our net income.
  • Failed payments. If a payment fails, we may suspend or downgrade your account until it is paid.

No refunds. All fees and credit purchases are non-refundable, including for partially used periods, unused credits, unused features or termination of your account. Any refund, credit or exception is granted at our sole discretion, and granting one does not oblige us to grant others.

Cancellation. You may cancel a subscription at any time from your account or by writing to support@teachfloor.com. Cancellation stops future renewals and takes effect at the end of the current billing period; it does not give a right to a refund. We may cancel, refuse or change any subscription or order at our sole discretion.

7. End of a subscription and your data

When a paid subscription ends or is not renewed, the paid features stop. In particular, published packages that depend on our servers (for example scenarios, voice calls and live SCORM packages) stop working for your learners, and the editor may become read-only.

Without an active subscription, the files you make (for example converted packages, translations, videos, quizzes and courses) are kept for 7 days after they are made or last changed, and then permanently deleted. We email you the day before. With a subscription they are kept for as long as you are subscribed.

We keep your Customer Content for 30 days after your subscription ends or your account is closed, so that you can download it. After that we may permanently delete it, unless the law requires us to keep it. It is your responsibility to export and back up your content. We are not liable for any content that is lost or deleted.

8. Packages and integrations

Packages you publish run inside third-party learning platforms (LMSs), including Teachfloor, that we do not control. Some packages need our servers to work. We are not responsible for how an LMS imports, displays, tracks or scores a package, nor for any interruption of a package caused by the LMS, by your subscription status or by the unavailability of the Service.

The Service may link to or integrate with third-party services. Your use of them is governed by their terms, and we are not responsible for them.

9. Our intellectual property

The Service, including its software, templates, players, designs, prompts and trademarks, belongs to Powerbox and its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes, and to distribute the packages you create with it to your learners. We reserve all rights not expressly granted.

10. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access to all or part of the Service at any time, with or without cause and with or without notice, including if we believe you have violated these Terms, if your payment is late or if required by law. Accounts that are terminated may not be restored. Sections that by their nature should survive termination will survive, including Sections 3, 4, 6, 7 and 11 to 19.

11. Disclaimer of warranties

The Service, AI Output and all content are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy and quiet enjoyment. We do not warrant that the Service will meet your requirements, be uninterrupted, timely, secure or error-free, that AI Output will be accurate or reliable, or that any errors will be corrected.

12. Limitation of liability

To the maximum extent permitted by law, Powerbox, its affiliates and their officers, directors, employees and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or business, or for service interruption, even if advised of the possibility of such damages. Our total aggregate liability for all claims relating to the Service or these Terms will not exceed one hundred US dollars (US$100).

13. Indemnification

You will defend, indemnify and hold harmless Powerbox, its affiliates and their officers, directors, employees and agents from any claims, damages, losses, costs and expenses (including reasonable attorneys' fees) arising from your Customer Content, your use of the Service or of AI Output, your learners, your violation of these Terms or of any law or third-party right, or any use of your account.

14. Changes to these Terms

We may change these Terms at any time, at our sole discretion, with or without notice. Changes take effect when we post them on this page, and the “Last updated” date above shows the latest version. It is your responsibility to review these Terms regularly. By continuing to use the Service after a change, you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. Subject to Section 18, any dispute will be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction. Both parties waive any right to a jury trial to the extent permitted by law.

16. Export and sanctions

You may not use the Service if you are located in, or are a resident of, a country or region subject to U.S. embargo, or if you are on a U.S. or other applicable sanctions list.

17. General

These Terms, together with the Privacy Policy and any order or plan you purchase, are the entire agreement between you and us about the Service. You may not assign these Terms without our written consent; we may assign them freely. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. We are not liable for delays or failures caused by events beyond our reasonable control. We may send you notices by email or through the Service.

18. Dispute resolution and arbitration

Before starting any formal proceeding, you agree to try to resolve the dispute informally by writing to support@teachfloor.com. If it is not resolved within 30 days, any dispute arising from these Terms or the Service will be resolved by confidential, binding, individual arbitration administered by the American Arbitration Association under its rules, and governed by the Federal Arbitration Act. Either party may instead bring an individual claim in small claims court, or seek injunctive relief for the infringement of intellectual property rights.

You and Powerbox each waive the right to bring or take part in any class, collective or representative action.

Any claim must be filed within one year after it arises, or it is permanently barred.

19. Contact

Powerbox, Inc.
2810 N Church St, PMB 829659, Wilmington, DE 19802, United States
support@teachfloor.com